Effective Date: 1st August, 2025
At Lowndes Private Office Ltd, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our business, our website, or contact us directly.
Who We Are
Lowndes Private Office Ltd
12 Old Bond Street, London, W1S 4PW
Company No: 16616459
Email: MS@LowndesPrivateOffice.com
Phone: +44 7830 052941
What Information We Collect
We may collect and process the following personal data:
- Identity Data: Name, title, date of birth
- Contact Data: Email address, phone number, address
- Financial Data: Budget range, investment profile (when relevant)
- Property Preferences: Location, type, and investment objectives
- Communication Data: Records of contact, including WhatsApp or email exchanges
- Technical Data: IP address, browser type, and browsing behavior on our site
How We Use Your Information
We process your data only where necessary and for legitimate purposes, including:
- To respond to enquiries or requests
- To source and recommend suitable properties
- To provide market intelligence or advisory insights
- To liaise with third-party professionals on your behalf (e.g., legal, tax, or property professionals)
- To fulfil any contractual obligations
- To comply with legal, regulatory, or compliance requirements
How We Share Your Information
We may share your information with:
- Trusted service providers (e.g., lawyers, tax advisers, surveyors)
- Regulatory or legal authorities if required by law
- CRM or digital communication platforms solely for internal use
We do not sell, rent, or trade your personal data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for — typically up to 7 years, unless otherwise required by law.
Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask for corrections to inaccurate data
- Request deletion of your data (where applicable)
- Object to processing in certain situations
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please email MS@LowndesPrivateOffice.com.
Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Communications are encrypted where possible, and internal access to personal data is restricted.
International Clients
As a firm with a global clientele, your data may be transferred outside the UK. Where this occurs, we ensure that equivalent protection is in place, in accordance with UK GDPR and applicable data laws.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Manu Sahdev
Email: MS@LowndesPrivateOffice.com
Phone: +44 7830 052941